Presence

Presence in business is more than knowing someone is online and available. Any messaging app can do that. LunaTech's Presence goes beyond standard IM as it seamlessly integrates our Hosted PBX with Microsoft Lync.

By connecting your phones to Microsoft Lync, you will see when colleagues are on the phone and will be able to place calls directly from Microsoft Lync without even touching the telephone handset. And it doesn't end there.

Presence, the productivity gift that keeps on giving.

Business Benefits
Features
Requirements

Telepresence among your team leads for better productivity and collaboration as well as a smaller carbon footprint.

Your team knows where everyone is, what they're doing, and the best way to communicate with them at any given moment.

Enable select users in your team or everyone in you company -- you always have a choice.

Greater ability for supervisors to monitor staff call activity.

Compatibility with most hosted or on-premise Microsoft Lync environments.

Easy, client-side deployment with no server configuration required.

  • Click-to-call from Microsoft Lync

  • Click-to-call from Microsoft Outlook and other compatible Microsoft applications*

  • Call History

  • Telepresence (with an option to share Caller ID with selected Microsoft Lync contacts.)
  • Call Control via pop-up window on the desktop:
    • Answer
    • Hold
    • Transfer -- Assisted or Blind (attended or unattended)
    • Multiple-calls displayed in a stacked layout makes it easy to switch between calls.
    • Hangup

* Depending on Microsoft Lync License type

  • LunaTech Hosted-PBX customer

  • Microsoft Windows XP, 7 & 8 (32 or 64-bit)

  • Microsoft .NET Framework 4.0
  • Microsoft Lync Client 2010/2013 (Lync 2013 recommended)

  • Hosted Microsoft Lync service or on-premise Lync server

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