Take this simple quiz to see if a Hosted PBX system is right for your business...
1. When I look at our monthly phone bill, I...
a. Almost have a coronary
b. Down a bottle of Jim Beam (I'd rather down Glenlivet but I need to pay that phone bill)
c. See who I can lay off
d. Start searching the internet for a new phone solution
Technically, the answer could be all of the above. But if you chose a, b, or c, you might want to take an extended holiday first. If you chose d, you're immediately ready for a Hosted PBX solution. One point for answer d. Take a half point for any of the others.
2. When I'm on an important call, I...
a. Wonder why the guy on the other end is inside a cave
b. Think they are purposely cutting out every other word just so they can get a better price from me
c. Secretly hope she has conferencing capability because I don't
d. Hope no one in the office starts watching cat videos
This one is tricky because any answer could mean that, while you may have a Hosted PBX system, it may not be optimized for your business or you need a network redesign. If that was your response to this question, good job. You get a point for that. But why are you not replacing your system with one that is right for your business? Deduct half a point.
3. When I go into the room where our archaic PBX equipment is housed, my first thought is...
a. All those wires make me hungry for Italian food
b. Could all those blinking lights be some code from the NSA
c. Rearranging these cables would be a cool practical joke
d. This room would be great for my private executive bathroom
Have a lie-down on our couch and let's analyze. If you chose a, b, or c, it's a choice between hunger, paranoia, or sadism. Not a good sign. If you chose d, you clearly deserve your spot at the top. Along with the private bathroom. Two points for d. Deduct a half point for all others. Unless it's right before lunch. In that case, choice a would be zero points with no deduction. And a side of meatballs.
4. When I call for support for my crappy phone system, I...
a. Panic because I only have one valium tablet left
b. Can start and finish a New York Times crossword puzzle waiting for my turn in queue
c. Know I won't fall asleep tonight because that horrible hold music will be replaying in my head
d. Imagine a life where a, b, and c do not exist
While the correct answer is d, you might have felt this is a trick question because it is not within the realm of possibility on this planet. But guess what? It is! So give yourself 3 points for selecting d and letting your imagination run wild. Deduct a quarter point if you selected a, b, or c. Wait, you started and finished a New York Times crossword puzzle?! Give yourself a bonus point for selecting b.
5. Whenever I need to add a new user to my on-premise PBX, I...
a. Pray the regular installer is sick because I can't take his halitosis
b. Think that since we're in a sharing economy, why can't employees just share phones
c. Know I selected today's date in the office pool for the system to blow up, so when it happens I'm still a winner.
d. Realize there just might be something to this cloud thing.
Obviously, the answer is d. If you chose d, take two points. It's time to build a better mousetrap. If you chose a, you have our sympathies so take a point. And a mint.
So how did you do? If you scored anywhere between -5 and +10, congratulations! You win a free consultation with us! As well as the knowledge you are on your way back to sanity and the need to skip future quizzes.